Our Services

Customer Service

If you have questions or concerns about Monster Tax Software,

e-filing, deciphering error codes, or technical issues; please contact our customer support team and a qualified customer service representative will assist you.

E-mail

If you would like to ask one of our customer service agents a question about your return or our site, just send us an email. Responses are usually received within 24-48 hours.

IRS Toll Free Contact Number

The IRS provides toll free numbers for individuals and businesses with questions relating to their income tax return or refund.

Phone Support

We offer phone support during office hours at (479) 968-4796 OR (800) 298-5211. Office hours are 7am to 7pm Monday through Friday CST (January - April). During off-season, phone support is available from 8am to 5:30pm CST Monday through Friday. Please be advised, phone support is limited and is very busy during peak filing season.